If you’ve been involved in a motor vehicle accident and require counselling services, ICBC offers 12 pre-approved sessions of counselling within the first 3 months (12 weeks) after your accident.  We offer direct billing to ICBC which means that you can receive the necessary treatment without worrying about upfront payments or reimbursement processes*. Read on to learn more about how direct billing works and how it can benefit you.

What is Direct Billing?

Direct billing is a hassle-free process that allows ICBC clients to receive counselling services without paying out-of-pocket expenses. Instead of paying for your sessions upfront and seeking reimbursement later, the cost is billed directly to ICBC, saving you time and financial stress during your recovery journey.

Benefits of Direct Billing to ICBC:

  1. Convenience: Direct billing eliminates the need for you to pay for services upfront, reducing financial burden and simplifying the payment process.
  2. Financial Relief: By avoiding upfront costs, you can focus on your recovery without worrying about immediate expenses.
  3. Streamlined Claims: Direct billing ensures that your treatment costs are handled efficiently, allowing you to concentrate on your rehabilitation.

ICBC Counselling Services

Car accidents can have a significant impact on your mental well-being. To address the emotional and psychological aspects of your recovery, ICBC covers counselling services. Our trained clinical counsellors can provide support and guidance to help you cope with trauma, anxiety, depression, or any other psychological challenges resulting from the accident. EMDR, DBT, CBT and other trauma therapies that we offer can be beneficial in working through any anxiety or post traumatic stress you are experiencing from your motor vehicle accident.

Our counsellors can help you with:

  • Anxiety, panic, or fear around driving or being a passenger
  • Coping with life transitions (i.e. being off work or school)
  • Chronic pain management
  • PTSD symptoms from your car accident
  • Nightmares or flashbacks about the accident
  • Depression and emotional difficulties related to your recovery
  • Traumatic Brain Injury (TBI) and Concussion symptoms
  • Difficulties concentrating or feeling motivated
  • Processing the legal difficulties related to your car accident
  • Grief around injury or loss related to your motor vehicle accident

How to Access ICBC Covered Counselling: To utilize ICBC’s direct billing for counselling services, follow these steps:

  1. Consultation: Visit your primary healthcare provider to discuss your injuries and the need for counselling services. They will assess your condition and provide a referral if necessary.
  2. Find Providers: Locate counselling centres that offer ICBC direct billing. You can inquire about this when booking your appointment or check with ICBC for a list of approved providers. Our team at Haven Wellness has approved ICBC providers ready to support you after your accident.
  3. Book an Appointment: Contact the chosen provider and schedule an appointment. Inform them that you are an ICBC client seeking direct billing.
  4. Verification: At the clinic or centre, provide your ICBC claim number and other relevant details for verification purposes. The provider will confirm your coverage and initiate the direct billing process.
  5. Receive Treatment: Begin your counselling sessions as recommended by your healthcare provider. Focus on your recovery while knowing that the billing process is taken care of.
  6. Follow-up: Continue attending your sessions as per your treatment plan. The provider will handle the billing directly with ICBC, ensuring a seamless experience for you.

Important Notes:

  1. Direct billing coverage for counselling services may have certain limits or restrictions. It’s advisable to consult with ICBC or your healthcare provider to understand the extent of your coverage.
  2. If you have any questions or concerns about the direct billing process, contact ICBC’s customer support or speak to our administrative team for more information.

ICBC’s direct billing for counselling services simplifies the payment process and provides financial relief to clients involved in car accidents. Take advantage of this convenient service to focus on your recovery and receive the necessary care without worrying about upfront payments. Remember to consult with your healthcare provider and find approved providers who offer ICBC direct billing.

Reach out today for physiotherapy or counselling after your car accident

*’Top up’ fees may apply if ICBC’s maximum reimbursement is less than the requested treatment. Your healthcare provider or administrator will inform you if there is any out of pocket expenses.

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