If you’ve been involved in a motor vehicle accident and require physiotherapy services,  25 pre-approved sessions of physiotherapy within the first 3 months (12 weeks) after your accident.  We offer direct billing to ICBC which means that you can receive the necessary treatment without worrying about upfront payments or reimbursement processes*. Read on to learn more about how direct billing works and how it can benefit you.

What is Direct Billing?

Direct billing is a hassle-free process that allows ICBC clients to receive physiotherapy services without paying out-of-pocket expenses*. Instead of paying for your sessions upfront and seeking reimbursement later, the cost is billed directly to ICBC, saving you time and financial stress during your recovery journey.

Benefits of Direct Billing to ICBC:

  1. Convenience: Direct billing eliminates the need for you to pay for services upfront, reducing financial burden and simplifying the payment process.
  2. Financial Relief: By avoiding upfront costs, you can focus on your recovery without worrying about immediate expenses.
  3. Streamlined Claims: Direct billing ensures that your treatment costs are handled efficiently, allowing you to concentrate on your rehabilitation.

ICBC Physiotherapy Services

Physiotherapy plays a vital role in recovering from car accident injuries. Whether you’re dealing with whiplash, muscle strains, joint pain, or chronic pain, our qualified physiotherapist can assess your condition and design a personalized treatment plan to aid your recovery. ICBC’s direct billing covers physiotherapy sessions prescribed by your healthcare provider, whether it be in person or virtual.

How to Access Direct Billing: To utilize ICBC’s direct billing for physiotherapy services, follow these steps:

  1. Consultation: Visit your primary healthcare provider to discuss your injuries and the need for physiotherapy services. They will assess your condition and provide a referral if necessary.
  2. Find Providers: Locate physiotherapy clinics centres that offer ICBC direct billing. You can inquire about this when booking your appointment or check with ICBC for a list of approved providers. Our team at Haven Wellness has approved ICBC providers ready to support you after your accident.
  3. Book an Appointment: Contact the chosen provider and schedule an appointment. Inform them that you are an ICBC client seeking direct billing.
  4. Verification: At the clinic or centre, provide your ICBC claim number and other relevant details for verification purposes. The provider will confirm your coverage and initiate the direct billing process.
  5. Receive Treatment: Begin your physiotherapy sessions as recommended by your healthcare provider. Focus on your recovery while knowing that the billing process is taken care of.
  6. Follow-up: Continue attending your sessions as per your treatment plan. The provider will handle the billing directly with ICBC, ensuring a seamless experience for you.

Important Notes:

  1. Direct billing coverage for physiotherapy services may have certain limits or restrictions. It’s advisable to consult with ICBC or your healthcare provider to understand the extent of your coverage.
  2. If you have any questions or concerns about the direct billing process, contact ICBC’s customer support or speak to our administrative team for more information.

ICBC’s direct billing for physiotherapy services simplifies the payment process and provides financial relief to clients involved in car accidents. Take advantage of this convenient service to focus on your recovery and receive the necessary care without worrying about upfront payments. Remember to consult with your healthcare provider and find approved providers who offer ICBC direct billing.

Reach out today for physiotherapy or counselling after your car accident

*’Top up’ fees may apply if ICBC’s maximum reimbursement is less than the requested treatment. Your healthcare provider or administrator will inform you if there is any out of pocket expenses.

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